About us

Privacy Policy

We understand the importance of trust. Our commitment to building trust is anchored in clear communication, unwavering transparency, and a proven track record of delivering results you can rely on.

Our Privacy Policy:
Your Data Security is Our Priority

At AA Translation, we value the privacy of our clients. This privacy policy outlines our practices regarding the collection, use, and protection of personal data in the context of our translation services.

Data We Collect:

  • Personal Information: Contact information such as your name, email address, and phone number.
  • Translation Content: Texts, documents, and other content you submit for translation.
  • Payment Information: Credit card or other payment details you use for our paid services.
  • Usage Data: Technical information such as IP address, browser type, and operating system collected when you visit our website.

Data Usage:

We use the collected data for the following purposes:

  • Translation Services: To fulfill your translation requests, manage translation processes, and provide you with information about our services.
  • Customer Relations: To answer your questions, receive your feedback, and enhance customer satisfaction.
  • Payment Processing: To process payments and issue invoices for our paid services.
  • Website Improvement: To improve our website, enhance user experience, and provide you with better services.

Data Sharing:

We do not share your personal data with third parties except in the following cases:

  • Service Providers: We collaborate with translators, editors, and other service providers to deliver our translation services. These providers can only use your data in accordance with our instructions and in compliance with our privacy policy.
  • Legal Requirements: We may be required to share your data due to legal obligations such as laws or court orders.

Data Security:

We take appropriate technical and administrative measures to ensure the security of your personal data. We use industry-standard security practices to protect your data from unauthorized access, use, disclosure, alteration, or destruction.

Data Retention:

We retain your personal data for as long as necessary to provide our services and fulfill our legal obligations. After this period, we securely delete or anonymize your data.

Your Rights:

You have the following rights regarding your personal data:

  • Right to Access: You can access and request a copy of your personal data.
  • Right to Rectification: You can have your inaccurate or incomplete personal data corrected.
  • Right to Erasure: Under certain conditions, you can request the erasure of your personal data.
  • Right to Restriction of Processing: In certain situations, you have the right to restrict the processing of your personal data.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and have it transmitted to another data controller.
  • Right to Object: You can object to the processing of your personal data.

Contact:

If you have any questions or concerns about our privacy policy, please contact us.

Changes to Privacy Policy:

We may update this privacy policy from time to time. We will notify you of any changes.

At AA Translation, we are committed to protecting your privacy. This privacy policy aims to help you understand how your personal data is collected, used, and protected.

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